FAQ's

Delivery Questions.......

How much will my delivery cost?

Delivery charges are £5.95 for up to 12 bottles to the same address, and for up to 12 bottles thereafter, so 13 - 24 bottles will be £11.90.......etc

Do I have to order 12 bottles with each order?

No, you can order just one bottle if you like! the delivery charge £5.95 for up to 12 bottles

Can I buy a combination of products?

Yes, no problem – for example, to make up your 12 bottle delivery you could buy one of our case deals (contains 6 bottles) plus a 3 bottle gift set and 3 bottles from our “Mix and Match” wines all for the £5.95 delivery charge.


Who will deliver my order?

Home Delivery Network will deliver your order.  They handle over 300000 parcels a day and have a sophisticated  “track and trace” system to show you where your parcel is, and when it will arrive

When will my delivery arrive?

Orders received before 12 noon Monday – Wednesday will be dispatched the same day – and will normally be delivered 48 hours thereafter – for example, an order placed before 12 noon on a Tuesday will normally be delivered on a Friday.  We do not deliver over the weekend so orders placed on Thursday or Friday will arrive on the following Monday.  Orders placed over the weekend will be dispatched on Monday and will normally be with you on Wednesday.  Orders placed on Bank Holidays will be dispatched on the next working day and will be delivered 48 hours thereafter.
If you are lucky enough to live in a remote UK mainland address your delivery may take a little longer
You can follow your order’s progress through “Track and Trace” which is viewed from our home page.  You will receive a unique track and trace reference with your order confirmation which you can use to see where your delivery is.
If we encounter a stock availability problem we will let you know.  We will offer you an alternative item, inform you of the likely delay or offer you a full refund

Party or Celebration Orders

We are wines can help you with large orders for weddings, parties or events, please contact us at enquiries@wearewines.co.uk leaving contact details and an idea of your requirements, and we will call or email you back with details of discounts.  Please allow at least 3 weeks before the event to ensure stock availability for large orders.
If you live in the Burton on Trent, Uttoxeter or Lichfield areas of Staffordshire we will be able to deliver large orders free of charge.
Delivery to other areas will be chargeable, depending on the size of the order – again we will be able to advise you once we have your requirements.

Many Thanks
We are wines limited