FAQ's

Delivery Questions.......

How much will my delivery cost?

Delivery charges are £5.95 for up to 12 bottles to the same address, and for up to 12 bottles thereafter, so 13 - 24 bottles will be £11.90.......etc

Do I have to order 12 bottles with each order?

No, you can order just one bottle if you like! the delivery charge £5.95 for up to 12 bottles

Can I buy a combination of products?

Yes, no problem – for example, to make up your 12 bottle delivery you could buy one of our case deals (contains 6 bottles) plus a 3 bottle gift set and 3 bottles from our “Mix and Match” wines all for the £5.95 delivery charge.

When will my delivery arrive?

Orders for Burton on Trent, Uttoxeter, Derby or Lichfield areas will normally be delivered within 2 days. Deliveries to other areas will normally take 3 - 5 working days from despatch. Once we receive your order your parcel details will be forwarded on to you along with a reference to track your parcel progress
If you are lucky enough to live in a remote UK mainland address your delivery may take a little longer

We deliver to mainland UK addresses, excluding offshore islands, Northern Ireland and the Channel Islands, addresses in Ivernesshire are also classed as "out of delivery area". Some remote mainland addresses may be subject to a delay in delivery. If you have any questions concerning our delivery service please email enquiries@wearewines.co.uk

If we encounter a stock availability problem we will let you know.  We will offer you an alternative item, inform you of the likely delay or offer you a full refund

Party or Celebration Orders

We are wines can help you with large orders for weddings, parties or events, please contact us at enquiries@wearewines.co.uk leaving contact details and an idea of your requirements, and we will call or email you back with details of discounts.  Please allow at least 3 weeks before the event to ensure stock availability for large orders.
If you live in the Burton on Trent, Uttoxeter or Lichfield areas of Staffordshire we will be able to deliver large orders free of charge.
Delivery to other areas will be chargeable, depending on the size of the order – again we will be able to advise you once we have your requirements.

If you would like an Outside Bar Service We Are Wines can run a Wine Tasting Bar at your event in the East Midlands area. Your guests can sample a range of wines from a range of countries - a great "try before you buy" service and a real point of difference for your event, just give us a call for details 01283 521129 or send us an email - enquiries@wearewines.co.uk

Many Thanks
We are wines limited